Privacy Policy
General
The protection of your personal data is important to us. In this privacy policy, we inform you about the processing of personal data in connection with our website and services.
Responsible Party
Fluxaro Software GmbH, Neudorfstrasse 35, 8820 Wädenswil, Switzerland. Email: info@fluxaro.ch
Data Collection
When visiting our website, technical data is automatically collected (e.g., IP address, browser type, operating system, access time). This data is used to technically provide the website and to ensure system security.
Contact Form
When you contact us via the contact form, the data you enter (name, email address, message) is stored to process your inquiry. This data will not be shared without your consent.
Cookies
Our website may use cookies. Cookies are small text files stored on your device. They serve to make the website more user-friendly. Some cookies remain stored on your device until you delete them.
Cookie Consent & Consent Management
On your first visit we display a cookie banner with four categories: Necessary (always active), Statistics, Marketing, and Personalization. Statistics, marketing, and personalization cookies are loaded only after your explicit consent (Google Consent Mode v2). Your selection is stored locally in your browser under the key «fluxaro_consent_v1». You can revoke or adjust your consent at any time via the «Cookie Settings» link in the footer.
Google Analytics 4
When statistics consent is granted, we use Google Analytics 4 (Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) to analyze website usage. Processed data includes pseudonymous user IDs, IP address (anonymized before storage), browser/device information, location data (country/region level), and interaction events. Data is processed in the USA (EU-US Data Privacy Framework adequacy decision). Retention: 14 months. Legal basis: Art. 6(1)(a) GDPR / Art. 31 Swiss FADP. Opt-out at any time via the cookie banner.
Microsoft Clarity
When statistics consent is granted, we use Microsoft Clarity (Provider: Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Dublin 18, Ireland) for anonymized heatmaps and session recordings. Processed data: click, scroll, and mouse movement — no keystrokes in form fields, automatic masking of sensitive content. Third country: USA (DPF). Retention: 13 months. Legal basis: Art. 6(1)(a) GDPR. Opt-out via cookie banner.
Google Search Console & Bing Webmaster Tools
We use Google Search Console (Google Ireland Ltd.) and Bing Webmaster Tools (Microsoft Ireland Operations Ltd.) to obtain aggregated data on our website's visibility in search engines (search queries, click frequency, indexing status). No personal data of website visitors is collected directly. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in evaluating search engine performance).
Google Business Profile
We operate a Google Business Profile where reviews, photos, and Q&A are publicly visible. If you submit a review there, the data is processed directly by Google (Controller: Google Ireland Ltd.). We recommend consulting Google's privacy policy.
Web Vitals & Performance Tracking
When statistics consent is granted, we collect technical performance metrics (Largest Contentful Paint, Cumulative Layout Shift, Interaction to Next Paint, First Contentful Paint, Time to First Byte) as anonymous events in Google Analytics 4. This data contains no personal information and is used solely to optimize loading times and user experience.
Your Rights
You have the right to receive free information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request correction or deletion of this data. For this and other questions about data protection, you can contact us at any time.
Changes
We may adjust this privacy policy at any time without prior notice. The current version published on our website applies.