Retail Software Switzerland — E-Commerce, POS Integration & Multi-Channel for Swiss Retailers
Online shops, POS connections, inventory management, loyalty programs — for Swiss retail businesses from boutique to chain. With Twint, Datatrans, Stripe, and Bexio integration. Real project experience in Swiss retail.
Daily life between store, online shop, and accounting
Online and store separated
In-store stock isn't synced with online stock. Customers order online, then it's already sold in-store — or vice versa. Manual reconciliation costs 5h per week.
POS doesn't talk to e-commerce
In-store sales don't land in the online CRM, online purchases don't appear in store inventory system. Loyal customer service becomes impossible.
No unified customer CRM
Repeat customers aren't recognized when they switch channels. Marketing automation is impossible because data lives in silos.
Channels are islands
Shopify here, WhatsApp Business there, Bexio over there, Galaxus marketplace separate, Mailchimp somewhere. Every channel with its own data, no single source of truth.
Retail solutions from one vendor
Custom E-Commerce Shop
Next.js + Stripe/Twint/Datatrans/PostFinance Checkout, VAT-compliant, multilingual (DE/FR/IT), mobile-first. Alternative: Shopify or WooCommerce overlay if standard platform suffices.
POS Integration
Connection to Bexio POS, weclapp, Galaxus-Connect or other POS systems. Bidirectional sync: inventory, prices, customers, sales.
Multi-Channel Inventory Sync
One central warehouse, all channels (shop, store, marketplaces like Galaxus/Digitec/Ricardo) see live stock. Prevents overselling.
Customer Database + CRM
Unified customer view across all channels. Loyalty/bonus program, automatic marketing segments (e.g. "customers who haven't bought in 6 months").
Marketing Automation
Cart abandonment emails, birthday discounts, re-engagement campaigns — via Brevo/Mailchimp connected to CRM.
Multi-Store Reporting
Store performance, revenue per employee, bestseller lists, margin analysis — all in one dashboard.
Compliance & Standards
- VAT-compliant invoicing (8.1% / 2.6% / 3.8% correct per product category).
- revFADP for customer data — explicit consent for marketing, audit trail on every data access.
- PCI-DSS-compatible payment architecture (payment data goes directly to PSP, not via our servers).
- Consumer protection: 14-day right of withdrawal for online purchases, automatic disclosures.
- Packaging recycling contributions (PETrecycling, IGORA, etc.) correctly mapped in checkout.
FAQ
Do you build Shopify shops or custom?
Can you connect Galaxus/Digitec/Ricardo?
How does POS integration work concretely?
Twint + Datatrans + Stripe — all three needed?
What does a typical retail project cost?
Can you connect marketing automation with Brevo or Mailchimp?
Let's talk about your retail project
Free initial conversation. We have real project experience in Swiss retail and understand both boutique requirements and multi-channel chains.
- Real retail projectsWe have built for Swiss retail businesses — from boutique to chain.
- Swiss payment stackTwint, Datatrans, PostFinance, Stripe — all integrated, VAT-correct.
- Multi-channel experienceOnline + store + marketplaces (Galaxus, Digitec, Ricardo) as one source.
- Fixed-price guaranteeSpecification, fixed price. No open T&M contracts in retail.
